Job Category: Audio-Visual
Description
Responsible for managing the overall direction, coordination, implementation, execution, control and completion of specific AV systems integration projects. Additionally ensure projects achieve time, scope budget, quality, safety and customer satisfaction requirements
Responsibilities:
- Review & understand SOWs and project contract to determine time to deliver allotment of available and required internal and/or third party resources to various phases of project (people and dollars)
- Responsible for coordinating all activities associated with the timely accurate and on-budget completion of the project according to established project management procedures using MS Project on SharePoint and project workbook •
- Responsible for leading a Project Kickoff meeting among Sales Technical engineers Customer resources Technical Support mgmt. Finance (as needed) Third Party resources (as needed)
- Responsible for effective communication with customer including change orders and delivery on-site visits (as needed)
- Provide regular updates to management including standard project review meetings (1-2-1 review)
- Review project status weekly to keep it on schedule financially identify problem areas and spearhead a resolution
- Raise awareness immediately to management regarding potential claims or back charges or any large costs that will affect the monthly revenue forecast
- Ensure that any scope schedule cost or change of terms are handled in accordance with stated change order procedures.
- Responsibility for resolving all project related issues
- Prepare project reports as requested by Management
- Keep accurate files and records of project status and activities via project workbook (OneNote or other) and on company Server
- Maintain and develop strong relationship with customers with direct interaction with focus on improving customers’ perception of service quality on time delivery responsiveness and problem solving
- Respond to communications from customers regarding problems or concerns in a timely and professional manner with by returning all phone calls or emails by the end of each business day
- Travel to various job sites required
Required Skills/Experience
- Minimum 5 years of project management experience: Required
- Excellent Working Knowledge of Microsoft Business Applications (Excel, Outlook, PowerPoint, Visio, Project)
- Strong analytical skills
- Strong communications skills (verbal and written)
- Proven experience as construction project manager
- In-depth understanding of project procedures, material, and project management principles
- Good knowledge of MS Office
- Familiarity with construction/ project management software
- Outstanding communication and negotiation skills
- Excellent organizational and time-management skills
- A team player with leadership abilities
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