Support is one of the most critical aspects of maintaining a system or product.  The Strategic Connections team of certified professionals stands ready to support your needs.

Whether your organization is a current Strategic Connections client or not, we are prepared to help you deliver when it matters.

Please complete the form below if you need immediate service, repair, changes, or additions, and a ticket will be created instantly and the work will be scheduled:

(Please note that we only perform commercial work and do not work on residential systems.)

Sprinkler, Fire Protection

Contact our Qualified Fire Protection Service & Support Team

For Fire Protection support requests in The Triangle Area, please complete the form below with as much detail as possible. We respond to fire protection support requests in Raleigh, Winston-SalemCharlotte, and Myrtle Beach.

For Fire Protection (Sprinkler System) EMERGENCIES, you must CALL this emergency number: 919-256-3498

Service Type:

Mobile Phone Number (Optional)



Date and Time When the Issue Started
Issue Physical Address:

Issue Location (Building, Room)

Issue Billing Address:

(Fill in the billing address if you are a new customer or if the billing address is different than the physical address.)

Onsite Contact Name (if not same as above)

Onsite Contact Email (if not same as above)

Onsite Contact Phone (if not same as above)

To Submit Attachments, please Submit this form, and then Reply All to the automated confirmation email that will be delivered to the Contact Email address at the top of the page.

By submitting this request you are authorizing Strategic Connections to proceed on your behalf to resolve the issues as noted in the request.  Anything that is not covered under an active service contract is subject to cost and subsequent billing.

Click SUBMIT REQUEST if you wish to schedule immediate service, repair, changes, or additions.  A service ticket will be created instantly, and the work will be scheduled and expedited.

Use the FORM BELOW for general inquiries, to email a question, schedule a meeting, receive a call, or get a quote for one or more of our systems.