For Telecom support requests, please complete the form below with as much detail as possible.

Service Type:

Impact Severity:  


There is a Workaround In Place (Check if Yes)   

Date and Time When the Issue Started

Issue Physical Address:

City / State, and Building / Room / Office

Impacted Person’s Name

Impacted Person’s Email

Impacted Person’s Alternative Functioning Phone Number


Issue Billing Address:

By submitting this request you are authorizing Strategic Connections to proceed on your behalf to resolve the issues as noted in the request.  Anything that is not covered under an active service contract is subject to cost and subsequent billing.