Telecom Support Requests in Raleigh

For Telecom support requests, please complete the form below with as much detail as possible.

Service Type:

Mobile Phone Number (Optional)

Impact Severity:

There is a Workaround In Place (Check if Yes)   

Date and Time When the Issue Started

Issue Physical Address:

City / State, and Building / Room / Office

Impacted Person’s Name

Impacted Person’s Email

Impacted Person’s Alternative Functioning Phone Number


Issue Billing Address:

(Fill in the billing address if you are a new customer or if the billing address is different than the physical address.)

To Submit Attachments, please Submit this form, and then Reply All to the automated confirmation email that will be delivered to the Contact Email address at the top of the page.

By submitting this request you are authorizing Strategic Connections to proceed on your behalf to resolve the issues as noted in the request.  Anything that is not covered under an active service contract is subject to cost and subsequent billing.